- Kim took the hold line for about 20 minutes
- She gave it to me, so I could speak with a representative
- He forwarded me to hold for another dept.
- I gave the phone back to Kim to hold
- She gave it back to me to hold further as she cried Kovi to sleep
- The guy answered, and forwarded me back to the original dept before I could tell him that I had already been there
- I'm still on hold
--> So Kovi is crying in one ear and Amadeus is playing in the other... with a repeating... "Please hold..."
It's good to be in da bidness...
1 comment:
I said, "..only when I feel good can I deal with being on hold..."
I guess that was a lie. Maybe I should say, "... only when I feel good can I deal enough with being on hold to ask Kim to hold for me..."
That is a kind of "virtual hold"... since I still feel the pain as she walks around with the phone stuck on her head...
BTW, I finally hung up... and found the online way to do it.
The internet is beautiful.
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